Voice-Driven Logistics
Voice-driven logistics refers to the use of the voice direction and speech recognition software in warehouses and distribution centers. Workers wear a headset connected to a small wearable computer which tells the worker where to go and what to do using verbal prompts. Workers confirm their tasks by speaking pre-defined commands and reading confirmation codes printed on locations or products throughout the warehouse.
Voice-driven logistics is used instead of paper or mobile computer based system that requires workers to read or scan information to confirm their tasks. By freeing a worker's hands and eyes, voice directed systems typically improve efficiency, accuracy, and safety. Whilst Voice-driven logistics was originally used in picking orders, now all warehouse functions such as goods receiving, put-away, replenishment, shipping, and returns processing can be coordinated by voice systems.
Implementing voice systems in the warehouse has among its benefits
- Increased picking accuracy
- Increased inventory accuracy
- Increased employee productivity
- Improved safety
- Reduced new worker training time
- Increases job satisfaction for warehouse associates
- Eliminates cost of printing and distributing picking documents
- Growing customer satisfaction
One of the great productivity benefits of voice-driven logistics is achieving a higher level of business performance through voice that is specifically designed to excel in challenging industrial-warehouse environments.
The voice solutions environment provides device management, operator management, configuration management, and system diagnostics, all through an intuitive browser-based view – making it easy to provide the users what they need.
With data integration to virtually any data source Voice-driven logistics can create a completely optimized voice solution which enables each WMS and ERP provider to maximize their unique functionality and to leverage their actual customer-configuration capabilities.
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