Come Join Us

Business Support & Administration Executive (Based in Penang)

Join our growing team in the enterprise mobility and data capture solutions industry, supporting business operations that deliver IT services to enterprises across multiple sectors.

We are looking for a detail-oriented and proactive Business Support & Administration Executive to ensure smooth coordination between sales, operations, and customers

Responsibilities

Sales & Business Support

  • Provide administrative and operational support to the sales team
  • Coordinate with internal teams for product availability, and delivery timelines
  • Maintain and update customer records, CRM, and sales reports

Order Processing & Coordination

  • Process sales orders, and invoices
  • Coordinate with vendors, logistics, and warehouse teams for order fulfillment
  • Track delivery schedules and project timelines
  • Ensure accurate documentation for shipments and deliveries

Invoicing & Payment Coordination

  • Prepare and process sales invoices, delivery orders, and supporting billing documents
  • Coordinate with customers to ensure timely submission of invoices and required documentation
  • Follow up on payment status and outstanding invoices with customers
  • Work closely with the finance team to reconcile payments and resolve billing discrepancies
  • Maintain accurate records of billing, collections, and payment tracking
  • Assist in preparing aging reports and payment summaries when required

Administration & Documentation

  • Manage contracts, service agreements, and supporting documentation
  • Maintain organized records for sales, projects, and service support
  • Assist with inventory tracking and asset records

Customer & Internal Coordination

  • Act as a liaison between customers, sales, and technical teams
  • Respond to customer inquiries regarding orders, documentation, or delivery status
  • Support internal teams with meeting coordination and reporting

Requirements

  • Experience in sales support, business administration, or operations support (experience in IT / technology industry is a plus)
  • Strong organizational and documentation skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Detail-oriented, proactive, and able to multitask
  • Good communication skills in English
  • Ability to work in a fast-paced business environment

Remuneration

  • Salary will be commensurate with experience
  • Phone and transport allowances provided
Email us at recruitment@resmal.com.
Please include your CV and state the position that you are applying for.

System Support Engineer (Based in JB)

We are seeking a skilled System Support Engineer to join our team in Ulu Tiram, Johor Bahru. You will play a crucial role in managing and maintaining our IT infrastructure, ensuring smooth operations and resolving technical issues.

Responsibilities

  • Provide technical support for networking, routing, and switching equipment (TP-Link, Juniper, Cisco, Ruckus).
  • Manage and maintain the IT infrastructure, including access points and AIDC equipment.
  • Troubleshoot, monitor, and optimize network performance to ensure system reliability.
  • Collaborate with team members to resolve technical issues and implement solutions.
  • Support and manage AIDC devices and systems (Zebra, Honeywell, Sato, etc.) for inventory tracking, and data capture solutions.

Requirements

  • Minimum 2 years of experience in Network and IT System Management or the AIDC industry.
  • Hands-on experience with networking and IT hardware, including routers, switches, and access points.
  • Familiarity with TP-Link, Juniper, Cisco, or Ruckus equipment is essential.
  • Previous experience in the AIDC industry, working with devices such as Zebra, Honeywell, or Sato, is required.
  • Strong troubleshooting and problem-solving skills.
Email us at recruitment@resmal.com.
Please include your CV and state the position that you are applying for.

Sales Account Executive / Manager (Based in Penang)

Are you an aggressive go-getter with a strong desire to succeed in sales?  Want to play a leading role in supply chain technology solutions? We are now inviting qualified and experienced sales professionals to join our team!

We represent leading international brands from US, Europe and Asia.  Your primary function will be to promote our advanced barcode and RFID solutions to leading domestic and multinational corporations.

Responsibilities

  • Sales of enterprise mobility solutions encompassing mobile computers, automated data capture and barcode printing.
  • Planning, developing and executing sales plans of all assigned products.
  • Working closely with the marketing, technical and software teams including product training, sales, proposals, demonstrations, negotiations, closing of sales and collections.
  • Manage assigned sales territory, build value-based customer relationships and contribute in the sales strategy planning process.

Requirements

  • Prior experience in the IT sector is preferred. Those with knowledge and experience in data capture systems, mobile computers and systems integration would possess an added advantage.
  • Proven communication and presentation skills in English is a MUST.
  • Professionally mature, dynamic and with strong value system of integrity, able to work independently with minimal guidance.
  • Willing to travel and must possess own transport.

Remuneration

  • Salary will be commensurate with experience
  • Attractive commissions scheme with quarterly on-target-sales incentives
  • Phone and transport allowances provided
Email us at recruitment@resmal.com.
Please include your CV and state the position that you are applying for.

Software Developers - Mobile & Web (Based in PJ)

In this role you will work with a team of passionate and self-driven software developers and you will participate in end-to-end development of inhouse and customized products. Depending on your strengths, you will be developing mobile or web applications – or both. You will also take part in all phases of software development lifecycle, including requirements gathering, analysis, design, development, testing, documentation, and deployment.

Requirements

Demonstrated experience in either:

  • C# and ASP.NET API / MVC / Razor Pages
  • Android development using Java/Kotlin or Flutter
  • Experience with Relational Databases, SQL and ORM technologies (SQL Server, Entity Framework)
  • Experience with frontend technologies such as JavaScript / Typescript, HTML, CSS
  • Knowledge of service-oriented architecture, RESTful web services, API development
  • Debugging and troubleshooting skills
  • Ability to work dynamically with others as a team, and at times, independently with little supervision
  • Desire to learn new skills and technologies and ability to adjust with rapid changes of software development tools and technologies
Email us at recruitment@resmal.com.
Please include your CV and state the position that you are applying for.

Senior Network and IT Systems Engineer (Based in PJ)

We are hiring experienced engineers for our Network and IT Systems teams. You will be responsible for implementing IT systems and network solutions with products such as Cisco, Ruckus, Juniper, Veeam, VMWare, Microsoft, Poly and others.

Duties and responsibilities
Implement Wired/Wireless LAN, WAN Optimization, Remote Access, IP Services, Load Balancing, Internet/Extranet, Network Access Control, Firewall services, Video, Telepresence and Enterprise Mobility.
Analyzes and troubleshoot customers’ system functions and failures to isolate and define potential problems.
Perform diagnostic analysis of network systems, identifying possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.
Provide on-site and telephonic technical services necessary to insure the continuing operation and optimization of the systems and network.

Experience and Qualifications

  • Diploma in Information Systems or related field
  • 5+ years of experience in Network and IT Systems management
  • Hands on experience in networking, routing and switching, required
  • Knowledge of best practices around management, control, and monitoring of server infrastructure
  • Good communication skills
  • Experience and / or certification with following (preferred but not compulsory):
  • Cisco, Ruckus and Extreme Networks
  • VMWare, Hyper-V Server Virtualisation
  • Veeam, Acronis Backup
  • Poly and Logitech video conferencing
  • Antivirus solutions
Email us at recruitment@resmal.com.
Please include your CV and state the position that you are applying for.