
System Support Engineer (Based in JB)
We are seeking a skilled System Support Engineer to join our team in Ulu Tiram, Johor Bahru. You will play a crucial role in managing and maintaining our IT infrastructure, ensuring smooth operations and resolving technical issues.
Responsibilities
- Provide technical support for networking, routing, and switching equipment (TP-Link, Juniper, Cisco, Ruckus).
- Manage and maintain the IT infrastructure, including access points and AIDC equipment.
- Troubleshoot, monitor, and optimize network performance to ensure system reliability.
- Collaborate with team members to resolve technical issues and implement solutions.
- Support and manage AIDC devices and systems (Zebra, Honeywell, Sato, etc.) for inventory tracking, and data capture solutions.
Requirements
- Minimum 2 years of experience in Network and IT System Management or the AIDC industry.
- Hands-on experience with networking and IT hardware, including routers, switches, and access points.
- Familiarity with TP-Link, Juniper, Cisco, or Ruckus equipment is essential.
- Previous experience in the AIDC industry, working with devices such as Zebra, Honeywell, or Sato, is required.
- Strong troubleshooting and problem-solving skills.